At this time, we are accepting orders from the United States as well as international residents.
Our goal is to fulfill your purchase as quickly as possible. All orders within the domestic US will be shipped in 3-7 business days (Monday through Friday, excluding holidays).
For international shipments, customer is responsible for all import duties and taxes. Official Betch Ltd is not accountable for any fees charged by customs.
Please make certain to ship to a secure location as we will not process refunds or re-ship orders once delivery confirmation is received.
Please check back with us periodically for any updates regarding our shipping policies.
All packages are processed and shipped Monday through Friday from 9:00 am – 3:00 pm PST. We do not offer shipping or delivery on weekends or holidays. Should you place your order after hours, on a weekend or holiday, your order will be processed and shipped the following business day.
PO BOXES and APO/FPO or U.S. TERRITORIES
We accept orders shipped to PO boxes and APO/FPO or U.S. territories. Orders to these addresses will always ship via USPS Priority Mail service. If you are experiencing any difficulties, please feel free to contact support@Officialbetch.com
TRACKING YOUR PACKAGE
We provide tracking information on all orders. You will be able to track your package the entire way with the shipment confirmation that is provided. Please make the necessary arrangements to be present at the time of delivery. We will not be held responsible for orders that show “DELIVERED”. Signature may be required at the time of delivery.
A $15 return shipment fee will be applied if your package is returned to our facility by our provider under the same label for any reason
All items on our DEALS tab are non-refundable, non-returnable and non-exchangeable. All items on our DEALS tab are FINAL SALE. All discounted items are also FINAL SALE. We reserve the right to add or remove items from our DEALS tab at any time. Any sale or final sale item received for a return or exchange will not be honored. A store credit with a 15% restocking fee will only be honored. No exceptions. If your order exceeds $500, there will be a 15% restocking fee applied on returned items.